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Team Immotor

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Recent activity by Team Immotor
  • Warranty, Service & Repair

    How do I submit warranty claims? If you have any warranty inquiries or questions please refer to our warranty page.   Where do I find spare parts? If you require spare parts for your GO, you can si...

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  • Setup Issues

    How do I reach the top speed? The GO's speed is restricted during the first quarter mile. You can only use Mode 1 for the first 0.3 miles (that's 0.5 kilometers). Once you're past that you can use ...

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  • App Issues

    Which devices are compatible with the GO? The Immotor app is compatible with both Android and iOS devices. It does require the more recent versions of their OS, though - more specifically iOS 9.0 a...

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  • Battery Issues

    Why is my battery not charging? Please make sure your battery is seated properly on the contact points and that the contact pins have not been damaged in any way.   Why is my battery neither connec...

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  • Connectivity Issues

    How can my SIM card impact my GO experience? You may experience some intermittent network issues depending on the network reliability in your area. This can have an effect on certain IoT functions ...

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  • IMMOTOR TERMS AND CONDITIONS OF WARRANTY AND LIABILITY

    All sales of Immotor products (including but not limited to the Immotor GO) and/or accessories are final. Immotor products are not eligible for return unless it qualifies for warranty repair or rep...

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  • IS THE IMMOTOR GO EASY TO RIDE?

    The Immotor GO stands on three wheels and is easily balanced even while at a stop. There is no learning curve and you will be enjoying the ride within seconds of stepping on.

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  • GO Handling Tutorials

    HOW TO PROPERLY UNFOLD YOUR GO   TROUBLESHOOTING IMPROPER UNFOLDING   HOW TO ADJUST REAR SUSPENSION   HOW TO LIFT & CARRY A GO   HOW TO POSITION FEET & USE FENDER BRAKE   HOW TO PERF...

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  • Owner's Manual

    Download

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  • Traveling with a GO by air?

    Since the Super Battery is TSA compliant, the GO can join you on your adventures! Simply remove the batteries from the GO and bring them as carry-on. The GO itself can either be checked or taken a...

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